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Name Nicolas P.
Phone 773-457-2039
Email Click here to email me!
Salary $151K - $175K
State Illinois
Willing to Relocation? Yes
Recent Positions Vice President of iT
IGA, Inc.
Chicago, IL
(Retail Grocery/Wholesale)

Director of MIS
IGA, Inc.
Chicago, IL
(Retail Grocery/Wholesale)

Database Manager
IGA, Inc.
Chicago, IL
(Retail Grocery/Wholesale)

Key Accomplishments WHO AM I... Information Technology Global Executive... Providing innovative solutions fusing technology vision and strategy with tactical initiatives to achieve organizational goals.

WHAT I DO...With expertise in business development, product marketing, new technology implementation, infrastructure and database development and systems maintenance to support growth while enhancing the bottom line, companies that typically hire me:

• Have business systems and processes that are not efficient • Have difficulty meeting customer needs and demands – internally and outside • Have difficulty finding ROI for Internet and website projects

• Have difficulty achieving business objectives through technology • Have difficulty managing business-technology projects, team building, organizational culture changes and acceptance
Education / Skills EDUCATION at DePaul University, Chicago, IL MBA, Marketing Research Management BS, Mathematical Sciences/Statistics
PROFESSIONAL DEVELOPMENT COURSEWORK NCR Technical Sales Training Program (Eagles Program), Product / Marketing training
TECHNOLOGICAL SKILLS Applications:MS Project, Visio, MS Office 2010 (Word, Excel, PowerPoint, OneNote, Outlook, Publish


Name Kip
Phone 773-575-5604
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? No
Recent Positions Marketing Consultant
Adoption Center for Family Building
Skokie, IL
(Adoption Agency)

Assoc. Managing Director
The PrivateBank
Chicago, IL
(Financial Services)

Marketing Manager/AVP
HSBC
Mettawa, IL
(Financial Services)

Key Accomplishments Accomplished professional with extensive experience developing and leading strategic marketing communication programs for Fortune 500 companies; areas of expertise include marketing strategy, internal communications, PR, branding & direct marketing.

Skilled at leveraging market research and business analytics to define and refine marketing communication strategies that support customer acquisition, cross-sell, up-sell, retention, and customer service initiatives.

Exceptional communicator with strong copywriting skills and the ability to comprehend and transform analytical and technical information into simple, concise messages that engage diverse audiences and achieve key brand objectives.

Skilled at collaborating with internal partners, senior leaders, and creative partners to develop marketing campaigns, advertisements, social media, and communication programs that support brand management, sales, and revenue objectives.
Education / Skills Loyola University, Chicago, IL; MBA in Marketing
Kansas State University, Manhattan, KS; BS in Journalism



Name Mary Beth
Phone 630-917-4206
Email Click here to email me!
Salary $126K - $150K
State Illinois
Willing to Relocation? Yes
Recent Positions VP, Performance Improveme
Bank One
Elgin, IL
(Credit Card Customer Svs)

Senior Project Manager
Spanlink Communications
Chicago, IL
(Cisco Call Center Partner)

Consultant
IBM
Cleveland, OH
(Call Center Consulting)

Key Accomplishments Customer Contact Senior Management: Broad background in customer service, call center, field service, consumer affairs, helpdesk, sales administration and inside sales. Acute ability to sense customer need. Successful team-builder.

Project/Program Management: Expert at managing contact center projects/programs (currently in Cisco space). Delivered signifcant projects world wide with high customer satsifaction & within 1% of budget. Certified Project Management Professional PMP

Quality Program/Training Design and Delivery: Accomplished in managing training/quality department; designing/delivering audience appropriate training materials that maximize learning/field execution as well as results driven quality programs.

Process Improvement: Practically oriented in identifying opportunities, designing and implementing programs that maximize operational potential. Initiatives have been as a consultant and manager. Initiatives have been in customer contact areas.
Education / Skills BA, Fordham University
JAD, Project Management, IBM Consulting Group Methodologies, Andersen Consulting Methodologies in Organizational Design
PMP (Project Management Professional) certified (2012)


Name Deborah
Phone 407-234-6408
Email Click here to email me!
Salary $126K - $150K
State Florida
Willing to Relocation? Yes
Recent Positions President
Cartridge World Orlando
Orlando, FL
(Ink & Toner Refill)

Executive Director
TeleManagement Forum
Orlando, FL--virtual
(Lead Plug & Play Developm)

Intl Cust Svc Director
AT&T
Orlando, FL--virtual
(Data Services)

Key Accomplishments Experienced and certified PMP & Six Sigma Black Belt: -Led Gold's Gyms' new product development & intro; $50K/yr -Led design, development, & implementation AT&T flagship workcenter, including Help Mgt function for Fortune 500 cos on time & budget

Opened first Cartridge World business in United States. Managed multiple projects for introduction, including systems development & deployment, marketing, sales, & production: -1st business to reach over $30K/month in sales -Best 1st mo opening

Led & managed hundreds of projects in data services and 800/900 services for new products, enhancement & performance improvement of existing products: -Led redesign of data services operations-20% productivity improvement -Delivered 1st voting svcs

Led TeleManagement Forum member team to develop and release the eTOM business process framework for Telecoms and Internet Service Providers. This framework is the industry standard and accepted by UN. Trained and presented the eTOM internationally.
Education / Skills St. Lawrence University Canton, NY BA Economics; President, Student Body; Semester Abroad; Treasurer, Sorority
Certified Project Management Professional; Certified by PMI
Certified Six Sigma Black Belt; Certified by Aveta


Name Judith
Phone 847-842-9037
Email Click here to email me!
Salary $101K - $125K
State Illinois
Willing to Relocation? Yes
Recent Positions CRM Marketing Director
Medline Industries, Inc. ($3B private firm)
Mundelein, Illinois
(Medical Supply Manufactur)

Internet Marketing Consul
Accenture (global firm)
Chicago, Illinois
(Business Consulting Org.)

Marketing Director
Allstate Insurance Company
Northbrook, Illinois
(Insurance and Finance)

Key Accomplishments CLICKS & BRICKS MARKETING STRATEGIST... Marketing executive with a proven track record developing integrated, cross-channel marketing strategies and tactics that drive top and bottom line results • B2B & B2C • Service & Manufacturing Industries

• Exceeded sales goal by 37%; drove $5.5MM in revenue thru 2008 direct marketing initiatives • 35% incremental lift over BAU through firm’s first e-mail program • 25% lift in list match rates via new process, improved list cleansing & sales tracking

• $4.8MM annualized new revenue opportunities by increasing agent quoting activity 400% over 6 months thru design & development of personalized agent & financial service rep Web sites • $650,000 projected cost savings via new content management model

• $2MM in projected annual auto insurance sales opportunities by optimizing allstate.com to achieve top ten Google organic search ranking for two key phrases • $6.5MM in annualized new revenue opportunities thru site usability & customer research
Education / Skills • Multi-channel target marketing • Translating business goals into innovative marketing solutions • Database management
• Web site design and execution • eCommerce application design • Search Engine Optimization (SEO) • Market research
• New product and new market development, testing • Measurement analysis • Content management • Voice of the customer
MBA, Lake Forest Graduate School of Management, 2008 • University of Kansas, BS/Journalism (Major Advertising) 1980

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