Gray Hair Management

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Page ««  previous  6  7  8  10  next »» (Records Found: 69)

Name Deborah
Phone 407-234-6408
Email Click here to email me!
Salary $126K - $150K
State Florida
Willing to Relocation? Yes
Recent Positions President
Cartridge World Orlando
Orlando, FL
(Ink & Toner Refill)

Executive Director
TeleManagement Forum
Orlando, FL--virtual
(Lead Plug & Play Developm)

Intl Cust Svc Director
AT&T
Orlando, FL--virtual
(Data Services)

Key Accomplishments Experienced and certified PMP & Six Sigma Black Belt: -Led Gold's Gyms' new product development & intro; $50K/yr -Led design, development, & implementation AT&T flagship workcenter, including Help Mgt function for Fortune 500 cos on time & budget

Opened first Cartridge World business in United States. Managed multiple projects for introduction, including systems development & deployment, marketing, sales, & production: -1st business to reach over $30K/month in sales -Best 1st mo opening

Led & managed hundreds of projects in data services and 800/900 services for new products, enhancement & performance improvement of existing products: -Led redesign of data services operations-20% productivity improvement -Delivered 1st voting svcs

Led TeleManagement Forum member team to develop and release the eTOM business process framework for Telecoms and Internet Service Providers. This framework is the industry standard and accepted by UN. Trained and presented the eTOM internationally.
Education / Skills St. Lawrence University Canton, NY BA Economics; President, Student Body; Semester Abroad; Treasurer, Sorority
Certified Project Management Professional; Certified by PMI
Certified Six Sigma Black Belt; Certified by Aveta


Name Richard
Phone 847-224-2206
Email Click here to email me!
Salary $175K +
State Illinois
Willing to Relocation? No
Recent Positions VP, IT Infrastructure
nal.syncreon
Addison Illinois
(Logistics / Supply Chain)

Senior Project Manager
West Monroe Partners
Chicago, Illinois
(IT Consulting)

Director, Global IT Ops
Underwriters Laboratories
Northbrook, Illinois
(Non-Profit/Public Safety)

Key Accomplishments Completed the design and implementation of the technology infrastructure and migration off of legacy systems including the migration from mainframe to UNIX environment, implementation of core and distributed Intel Windows servers

Recruited an IT infrastructure organization to manage the newly implemented technology environment, established team and individual performance goals, developed roles and responsibilities matrix and development plans.

Redesigned IS organization from decentralized reporting structure to a centralized-matrix model to better support changes in IS, corporate and regional business strategies. recruited management / staff throughout the globe resulting in a team-oriented organization that leveraged skills and capabilities across geographic boundaries.

Oversaw design and implementation of Global Technology Architecture, defined standard technologies, developed deployment strategies, selected global vendors and products, and implemented technologies including global WAN, LAN, servers, desktops,etc
Education / Skills




Name Confidential
Phone 773-573-3471
Email Click here to email me!
Salary $126K - $150K
State Illinois
Willing to Relocation? Yes
Recent Positions Executive Director
University of Chicago
Chicago
(Higher Education)

Division Controller
Kaplan
Chicago
(Logistics)

Division Controller
Kaplan
Chicago
(Publishing)

Key Accomplishments Direct and indirect supervision of staff processing $70M in Division revenues, $600M in Company revenues and $1.5B total transactions annually; and responsible for budgeting, general accounting, and division IT support

Oversight of shared services department with 44 staff performing general ledger, treasury, billing, credit and collections, accounts payable, analysis of pricing strategies, job costing, work-in-process and finished inventory, and fixed assets

3 and 5 year strategic planning, annual budgeting, monthly, quarterly, and annual forecasting. Mergers and acquisition, coordination of external audits, implementation and management of internal controls and supervision of internal audit staff.

Restructuring and reorganization of finance departments, management of banking relationships including long-term debt negotiation, negotiation of covenants, credit lines, cash forecasting, foreign currency translation, and analysis of tax strategies.
Education / Skills Ball State University, BS in Accounting, minor in Finance; 1997
Concord School of Law, JD, online school with expected graduate date of 12/2012.



Name Debbie
Phone 847-414-3856
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? No
Recent Positions Director, Mktg and Comm
SmithBucklin
Chicago, IL
(Association Management)

Dir Mkg and Sales
W W Grainger
Lake Forest, IL
(Industrial Distribution)

VP Marketing
R R Donnelley
Lombard, IL
(Direct mktg services)

Key Accomplishments Built the marketing infrastructure for the business - created a marketing & planning competency. Revenue growth 10% V prior year, led the development of 17 new products vs. a plan of 8 for the year, exceeded revenue goals for first time in 5 yrs.

Built the marketing and sales competency for the division. Grew top line sales by targeting the right market segments and customer groups. Developed mktg and sales strategy-achieved 11% sales growth to government customers and 14% to national accts

Improved profitability of multi-million dollar corporate customers by negotiating new customer service terms. Created a new revenue stream -led the internet development of a new 'parts' e-commerce website hosted on the grainger.com website.

Speaker and Panel Member: Crain's Chicago Business, B-2-B Symposium, "Integrated Marketing". Speaker: "Direct Marketing Strategy" at the U.S.Trade Mission for Direct Marketing sponsored by the Commerce Dept. to over 1200 attendees in Mexico City
Education / Skills Masters of Business Administration MBA,Marketing/Management University of Memphis Memphis, TN
Bachelors of Business Administration BBA,Marketing University of Memphis Memphis, TN



Name Deborah
Phone 847-367-0332
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? No
Recent Positions Director Customer Develop
Bradley Systems
Chicago, IL
(Manufacturing)

Volunteer Manager
Girl Scouts
Vernon Hills, IL
(Non Profit )

Perf Consultant Manager
AT&T
Chicago, IL
(Call Servicing Center)

Key Accomplishments Experience in Customer Development initiatives and annual planning process: targeting, analysis and market research. Developed and cultivated leads, delivered opportunities, defined needs and closed loop to engage prospects.

Over 25 years customer service experience in needs assessment and problem solving as call center manager and staff performance consultant support in goal setting, training, monitoring, feedback, documentation, and performance appraisals.

Responsible for the professional development and training of the Call Servicing leadership teams covering 36 offices nationwide. Consulted with C-level executives. Four direct reports.

Increased active prospects 200% within first six months by expanding market development and spearheading trade shows 20% close rate Qualifies sales through telephone interview decreasing sales cycle by 50% Meets anor exceeds goals
Education / Skills BA, Organizational Communications Masters in HR anticipated 2008
Organizational Development, Project Management, Change Management, MBTI and Facilitation certification



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