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Member Profiles

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Name Thomas
Phone 847-705-2489
Email Click here to email me!
Salary Negotiable
State Texas
Willing to Relocation? Yes
Recent Positions Sr. Project Manager - CRM
Dell, Inc.
Round Rock, TX
(Technology)

Sr. Technology Project Mg
Washington Mutual Inc.
Vernon Hills, IL
(Financial Services)

Sr. Manager, Global E-Ser
3Com Corp.
Rolling Meadows, IL
(Computer Networking)

Key Accomplishments Designed and delivered fully operational technology platform and software to support 100 person telesales agents within 75 days. Led the team to integrate CRM with five legacy systems resulting in the complete elimination of work duplication affect.

Retained by client to assess 200 seat call center acquisition and subsequently to evaluate and recommend changes to technology platforms.

Hired to assume leadership role for stalled 14 month $20 million Siebel implementation, completing first critical module within 60 days. Completed planned 40 month phase of Siebel CRM implementation within 16 months.

Pioneered the first virtual call center model, consolidating management and the automation of call centers across the US, Europe and Asia Pacific. Developed and implemented "technology roadmap" supporting new ‘virtual’ call center model saving $2M.
Education / Skills Executive MBA - General Manager Program, Lake Forest Graduate School of Management, Lake Forest, IL 2006
Bachelor of Technology - Electrical Engineering, University of Kerala, INDIA 1987



Name Todd
Phone 847.853.4094
Email Click here to email me!
Salary $151K - $175K
State Illinois
Willing to Relocation? No
Recent Positions VP - Marketing
Safeway Insurance Company
Westmont, IL
(Auto Insurance)

Sr. Marketing Director
Fireman's Fund Insurance Company
Chicago, IL
(Pers. Home/Auto Insurance)

VP-Brand Management
AAA/The Auto Club Group
Aurora, IL
(AAA & Insurance)

Key Accomplishments Member of Sr. turnaround team at AAA Chicago - reversed major operating losses to profitability in 2 years. Consolidated advertising, fixed direct marketing, increased member retention, improved vendor relations, grew travel agency revenues & profit

Interim VP Marketing for 2 Cruise Brands. Managed brand launch, pricing, sales policies, advertising, website, collateral development. Relocated Mktg. dept., recruited/organized new staff, refocused marketing/sales activities - revs. increased 30%.

Developed database to support marketing, sales & operational needs. Coordinated vendor operations in database processing & list brokerage/processing. Direct Mail ROI increased from 3:1 to 5:1; $600k (25%) expense reduction; $100k new list revenues

Directed the largest growth initiative in U.S. cruise industry. Selected & contracted with shipyard for 6-year, $1 billion program to build 1st cruise ships in U.S. in over 50 yrs. Recruited/managed experienced team to act as Owner's Representative
Education / Skills MBA - Harvard Business School - concentration in Marketing; 2nd year Honors
BA, Chemistry - Carleton College. Phi Beta Kappa, Summa Cum Laude
Project Management - 12 years of increasing responsibilities with Mercer Management Consulting (MMC)
Staff Development - managed 50 Jr. consulting staff in MMC NYC office - project assignments, evaluations, training

Name Robert
Phone 847-275-5886
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? Yes
Recent Positions Director IT
BarrierSafe Solutions
Lake Forest Illinois
(Healthcare Manufacturer)

Senior IT Manager
Dell
Buffalo Grove Illinois
(PC Manufacturer)

VP Information Syatems
ASAP Software
Buffalo Grove Illinois
(PC Software Licensing)

Key Accomplishments Implemented SharePoint 2010 as the company’s collaboration platform including a migration from 2007. Improved data center resiliency while reducing operational costs by implementing blade server environment running VMware.

Spearheaded development of purchased software product to better penetrate hardware and software asset management market, enabling sales team to add more than 140,000 end-user clients in 80 countries within 48 months.

Led design and implementation of an internal custom ERP system that provided 99% accuracy of information reported to the customer purchasing the software as well as the software vendor, adding 50 basis points to net margin.

Transformed eCommerce offerings into award-winning, proprietary B2B tools built on Microsoft platform and toolset that accounted for 50% of all customer orders – a figure that leads the industry.
Education / Skills M.B.A., Marketing, Aurora University, Aurora, IL B.S., Electrical Engineering Technology, DeVry University, Chica




Name Francis
Phone 773-230-6638
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? Yes
Recent Positions Senior Project Manager
TD Bank
Columbia, SC
(Commercial Banking )

Proj Mgr/Consultant/Agent
Coface North America/J L O'Brien Assoc
Chicago, IL
(Credit Ins & Info/Collect)

Project/Relationship Mgr
3 - AMCORE/Charter One/Chase Bank
Chicago, IL
(Commercial Banking)

Key Accomplishments 1) Crafted and implemented communication and training plans for commercial on-line customers (1500+); oversaw migration from eTreasury to TD Bank’s TreasuryDirect platform. Revised MS Project Plan to reflect approved scope changes. Monitored risks.

2) Devised and implemented cross-sell templates, operations processes, and CRM configuration changes to position agency for sustainable growth in all lines. Executed successful launch of collections business, managing risk responses.

3) Supervised customer transitioning during Great Bank acquisition. Crafted growth/retention strategies for each customer, implementing information reporting and other treasury offerings. Trained 20 bankers; drove 25% increase loan approval & revenue

4) Created project plan for acquisition of suitable beta candidates for merchant card, business credit card, and remote deposit capture offerings. Coached colleagues. Coordinated internal resources. Resulted in #1 ranking in cash management.
Education / Skills MBA Marquette University; BSEE Marquette University; 3 10-week Project Management Programs DePaul University;
PMI - Certified Project Management Profressional PMP; Six Sigma Green Belt Process Improvement Program DePaul University
Sandler Trained in Systematic Selling
Licensed Real Estate Sales IL; Licensed Property and Casualty Insurance Agent IL

Name Edward
Phone 708-308-3977
Email Click here to email me!
Salary $126K - $150K
State Illinois
Willing to Relocation? Yes
Recent Positions Credit Manager, National
US Foodservice
Rosemont, IL
(Food distributor)

Regional Credit Manager
Ryerson
Chicago, IL
(Metal Distributor)

Credit Manager
Allscripts Healthcare
Chicago, IL
(Medical technology)

Key Accomplishments Leadership: Spearheaded turnaround strategies for troubled credit departments: Strategies included creatiom of policy throughout the Credit, Collections, and Sales functions, aggressive "clean up" of receivables, risk management and customer service

Risk Management: Lead financial modeling team to construct scorecards and cash flow metrics. Models enabled analysts to assign credit lines while simultaneously reducing risk 50% faster than previous methods.

Sales: Continuously worked with sales and upper management to develop leads, maintain profitability, and strengthen existing customer relations. Negotiations with fledging business resulted in $10 million in annual sales.

Process Improvement: Worked with Sales, IT and Finance to improve the auto release rate of sales orders; improved release rate from 15% to 78% within a 6 month period.
Education / Skills MBA, Finance - Lewis University
BA, Clinical Psychology - Governors State University
Additional certification in financial analysis, customer service and credit law from Dun and Bradstreet
Computer background includes: Microsoft Office, Mac O/S, PeopleSoft, SAP, CARMS, JD Edwards and IBM AS400 software

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