Gray Hair Management

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Member Profiles

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Name Mary
Phone 847-910-3232
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? No
Recent Positions VP, Customer Service
CrossCom National
Buffalo Grove, IL
(Tech Install and Service)

VP, Mkt, Pricing, Contrts
CrossCom National
Buffalo Grove, IL
(Tech Install and Service)

VP Administration
CrossCom National
Buffalo Grove, IL
(Tech Install and Service)

Key Accomplishments By improving interface with 5 key customers on the verge of leaving, and by reorganizing the management staff, retained $6.2 million in service business.

Expanded technical teams, reduced staff, and reorganized functions, saving $700,000 annually.

Implemented a call facilitator position, reducing average hold time for technical support to less than 5 minutes, saving more than $300,000 in labor expense annually.

Improved trip resolution time by 13%, reducing average time to resolve by 3/4 of an hour, resulting in more than $1 million annualized increase in service contract margins.
Education / Skills Managing and executing organizational change, process improvement, Managing core organizational functions.
Executive-level strategy collaboration, objective problem solving, customer service management
B.A., Economics, Northwestern University, Evanston, IL
M.B.A., Keller Graduate School of Management, Lincolnshire, IL 2003

Name Michael
Phone 484-896-0495
Email Click here to email me!
Salary Negotiable
State New Jersey
Willing to Relocation? No
Recent Positions VP Sales & Marketing
Element ID, Inc.
Bethlehem, PA
(manufacture RFID Readers)

Specialty Product Sales M
Leonhard Kurz, GmbH
Furth, Germany
(Special hot transfer Foil)

VP Sales
Datamax Corp.
Orlando, FL
(Mfgr Thermal Printers)

Key Accomplishments Introduced new concept for finishing license plates and implemented in 10+ states with sales over $5 million and Annual recurring revenue from foil sales of over $1 million.

Introduced new product for flexograpic printing to Dupont Cyrel resulting in annual sales over $6 million.

Developed and managed $56 million in annual printer sales in North and South America over a 6 year period

Established distribution channels for thermal printers throughout Europe in less than one year.
Education / Skills Mechanical and Civil Engineering at the University of Buffalo

Name Dan
Phone 615-376-9233
Email Click here to email me!
Salary $175K +
State Tennessee
Willing to Relocation? Yes
Recent Positions Field Director
(Oil Additives, Fibers)

Interim General Manager
DuPont-Sabanci JV
(Fiber, Cord & Fabric)

Kevlar Brand Manager
(Advanced Fiber Systems)

Key Accomplishments LZ; Brought clarity to a fuzzy vision and set in place the foundation, infrastructure and user-demand for launch of a new generic textile fiber business unit.

DUSA JV; In successive periods, doubled, then tripled top line revenues reversing annualized $2M losses and directed the enterprise through scale-up to breakeven financials positioning it for successful sale.

DuPont; Pioneered a self-funding business model, postioned and licensed the Kevlar brand establishing mulitple earnings sources within niche verticals of the global consumer apparel marekt.

Education / Skills A player-coach manager and leader with a consistent record creating cohesive channel demand for high value offerings.
Extensive experience building global sales, technical and marketing teams managing direct and end-use client relations.
MBA: University of Mississippi (Excelled in Organizational Structure, Finance & Economics)
BSME: U of M; Engineering School President (directed creation of an Honor Code); Lettered Ole Miss Football

Name Confidential
Phone 847-359-2412
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? Yes
Recent Positions Owner
D & E Real Estate Investors
Palatine, Illinois
(Real estate )

Operations Director
Chartwells/Thompson Hospitality
Chicago, Illinois
(Food Service)

Preferred Meal Systems
Rolling Meadows, Illinois
(Pre-plated frozen meals)

Key Accomplishments Consummated five deals valued at $1.4 million.

Successfully reached all budgeted profit objectives by implementing and monitoring internal controls while serving over 14 million meals annually.

Implemented promotion activities at school locations, increasing average breakfast meal count 20% within nine months.

Collected $250,000 in aged receivables within seven months and de-centralized ongoing collection effort.
Education / Skills Achieving profit goals by developing and leading operations in the food and support services sector.
Expertise in multi-unit operations management, financial plan development and control, and client retention.
Fairleigh Dickinson University, Madison, NJ BS, Accounting

Name Mike
Phone 847-372-1389
Email Click here to email me!
Salary $126K - $150K
State Illinois
Willing to Relocation? Yes
Recent Positions Director, Program Mgmt
Schaumburg, IL
(Tradeshow & Hotel AV)

Application Solution Mgr
Annandale, VA
(IT outsourcing)

Program Manager
Lisle, IL
(Software solutions)

Key Accomplishments Reduced annual salary expense $1.15 million by initiating the tracking of employee time and accountability.

Reduced annual vendor billable time $670,000 by implementing new procurement controls, access control and quality assurance.

Reduced external auditor IT exceptions 90% within 24 months by improving process documentation.

Developed and implemented first Program Management Office (PMO) to establish discipline in the IT delivery process.
Education / Skills M.A. Organizational Communications, DePaul U. 2010
B.A. Project Management, DePaul U. 2005
A.S. Computer Science, Harper C. 1986
CERTIFICATIONS ---- Project Management Professional (PMP), IT Service Management Forum Foundation (ITIL)

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