Gray Hair Management

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Member Profiles

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Name Confidential
Phone 630-922-3372
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? No
Recent Positions Custome Support Developer
Software redundancy applications provider
Chicagoland, IL area
(Protects client databases)

Solutions Analyst
Software redundancy applications provider
Chicagoland, IL area
(Protects client databases)

Support Supervisor
Silvon Software
Westmont, IL
(Change mgmt software)

Key Accomplishments Improved turnaround response time 75% by converting 2,600 phone cases to email support.

Designed and developed company’s first three-tiered customer response service.

Used internet-based access tools to reconfigure customer software settings and train staff, turning two dissatisfied major accounts into satisfied reference customers.

Developed and conducted all remote webinar training programs for reseller partners.
Education / Skills Customer Advocate Manager: building support organizations from the ground up to provide world-class customer support.
MBA, Information Systems, De Paul University
Expertise in creating and implementing the support systems required to effectively respond to customer needs.


Name Michael
Phone 269-823-2402
Email Click here to email me!
Salary $175K +
State Florida
Willing to Relocation? Yes
Recent Positions Finance EVP
Wounded Warrior Project
Jacksonville, FL
(Non-Profit)

Chief Financial Officer
Safariland Group
Jacksonville, FL
(Manfuacturing)

Division Controller
Parker Hannifin
Kalamazoo, MI
(Aerospace)

Key Accomplishments Developed audited financial statements and completed IRS Form 990, reducing process time from 10 to 7 months. * Developed a strategic reserves policy to guide cash and investment practices, adding $20 million to Long Term Care Fund within 12 months.

Led financial due diligence and integration of four acquisitions in eight months, growing revenue 70%, from $203 to $350 million.

Drove profit contribution from 5% to 14% within 60 months, as well as return on net assets (RONA) from 11% to 37%. * Negotiated with state of Michigan to secure a $4.3 million tax credit.

Developed a percentage of program budgeting, program-to-date tracking, and forecasting process with the Program Control System, adding $10 million in annual earnings.
Education / Skills OHIO STATE UNIVERSITY, Columbus, OH MBA, Finance and Marketing 1993
UNIVERSITY OF NOTRE DAME, South Bend, IN BBA, Finance 1990



Name Confidential
Phone 978-886-4791
Email Click here to email me!
Salary Negotiable
State Florida
Willing to Relocation? Yes
Recent Positions VP of Operations/GM
Tropical Nut and Fruit
Orlando, FL/Charlotte, NC
(Food Processing/Packaging)

Chief Operating Officer
Pelican Bay LTD
Clearwater, FL
(Food Processing/Packaging)

Chief Operating Officer
Viking Seafoods, Inc.
Malden, MA
(Food Processing)

Key Accomplishments Transformed Orlando division into a lean mfg & sales operation and then took on the responsibility of the operation in NC where I increased productivity & reduced expenses by eliminating a 2nd shift. Responsible for 130 employees in 2 plants/$60mm

Pelican Bay: Reorganized warehouses to create bin-stocking locations and reduce inventory by 23%; Directed the "Lean" layout of a new production facility; Secured a Florida State Grant to train personnel in Lean/Continuous Improvement Philosphy

Viking: Demonstrated excellence in leadership, cost cutting process discipline at all levels of this $50MM organization including high-speed production, distribution, quality assurance and HACCP/GMP, facilities, maintenance, sanitation, purchasing.

Education / Skills Boston University, BA, Cum Laude Econ/Business Admin;Oxford Univ 1985; Microsoft & ERP/MRP pkgs; HACCP Certified
Operations Management; Strategic Planning; Supply Chain Management; P&L Management; Budgeting & Accountability; Sales
Lean/Continuous Improvement; Quality Assurance & GMP’s; Building Productive Teams; Facility Management; Business D
Achieved Organic Certification items for Tropical Nut and Fruit Board of Trustees Pulmonary Hypertension Association

Name Hani
Phone 847-702-1959
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? Yes
Recent Positions Director of IT
Neighborhood Housing Services of Chicago
Chicago, IL
()

Key Accomplishments The organizationís key technology partner, working with other leaders to develop and implement the strategic goals of the organization.





Education / Skills Master of Business Administration (MBA), May 1997
Master of Science, Software Engineering. May 1994
Bachelor of Science, Computer Science. July 1986
Bachelor of Science, Electrical and Electronics Engineering, March 1984 Computer option.

Name Richard
Phone 312-371-2594
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? Yes
Recent Positions Chief Information Officer
LTCCORP
Detroit/Chicago
(Construction Management)

Principal, CIO
Perkins+Will
Chicago
(Architecture/Design)

VP, CIO
AECOM/McClier
Chicago
(Arch/Eng/Construction)

Key Accomplishments P+W--Implemented first firm-wide operating standards and technology leasing program enabling inter-office project collaborations to jump from less than 10% of projects to over 60%.

LTCCORP--Consolidated 5 WAN providers into a single carrier saving over $100K annually, while dramatically improving performance and reliability.

P+W--Conducted over 25 M&A due diligence projects and subsequent flawless integrations to grow the firm from 550 to over 1800 professionals, while maintaining a lean global IT team.

P+W--Converted firm from a 2d CAD-centered practice to a 3d Building Information Modeling (BIM) world leader in under 36 months.
Education / Skills MArch w/ Cert of Specialization in Computer-Aided Arch Design--The Ohio State University
BS Arch--The Ohio State University



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Gray Hair Management, LLC, Career & Outplacement Counseling, Deerfield, IL
 
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