Gray Hair Management

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Member Profiles

Page   1  2  4  5  next »» (Records Found: 60)

Name Edward
Phone 630-352-7346
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? No
Recent Positions Digital Technologies Sr.
Motorola Mobility
(Smart Phone manufacturer)

Sr. Mgr. Network OPS
Verizon Business

Key Accomplishments Reduced device returns 36% through implementation of LogMeIn Rescue remote control tool in the call centers enabling agents to see issues first hand and easing customer effort

Achieved $1.6M savings by developing a solutions based strategy that reduced contacts from the on-device customer support application

Achieved ROI of 2.54 through development of a Rapid Detection Process that reduced the cycle time to identify and correct defects in new launches

Reduced vendor costs $2.2M through improved vendor controls
Education / Skills Bachelor of Business Administration

Name Jon
Email Click here to email me!
Salary $126K - $150K
State Illinois
Willing to Relocation? No
Recent Positions Branch General Manager
Black Box Network Services
(telecom infrastructure)

Vice President of Sales
XO Communications

Vice President
Indianapolis, Chicago
(Regional Bell Operating )

Key Accomplishments Consistent Top Performing Branch. Achieved 15% NOI for the region Took Wisconsin Branch last to 1st Sold over $110M in new business

Promoted to VP after 6 months Rebuilt Central Region with over 200 new sales reps. #1 performing region grew 18% with over $170M in rev. Lead Executive to develop the Allegiance Telecom strategy after a merger

Promoted to VP. Led a 1.8B p&L Led an internal team that reduced 7 service centers to 2 "Super" centers, improving customer retention and saving over $25M in operating expense and capital.

Education / Skills Wabash College, Crawfordsville, Ind. Bachelor of Arts in Psychology Area of Concentration in Economics

Name Mary Jane
Phone 708-337-7938
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? Yes
Recent Positions Prog/Sr Project Manager
Discover Financial Services
Riverwoods, IL
(Financial Services)

Prog/Sr Project Manager
Lincolnshire, IL
(HR/Benefits Consulting)

PMO/Program Manager
Waukegan, IL
(Shipping Supplies)

Key Accomplishments Managed several projects and helped establish PMO for sales and marketing team responsible for rolling out large, complex nationwide programs to expand credit card coverage. Led a twenty person project team to implement a web-based mortgage

lending software package. Led a ten member project team through the integration and conversion of back office legacy systems to PeopleSoft. Managed a project team in the successful deployment of Siebel E-Pharma and Analytics sales reporting.

Over 15 years of experience in preparing, managing and reinforcing change, using SDLC, PMI, and other change methodologies, for small to large enterprise-wide projects, managing multi-disciplinary project teams of both onshore and offshore resources.

Change Management, Project Management, Program Management, Offshore Team Management, SDLC Methodology, Business Analysis, Data Warehouse, Disaster Recovery, Process Re-engineering, Outsourcing
Education / Skills MBA. Mktg. Loyola University Master of Arts. Art History Wayne State University BA. MSU PMP certified by PMI.
Bachelor of Arts. English Literature Michigan State Computer Science. DePaul University, Project Mgmt Certificate
Financial Services Telecommunications Healthcare & Pharmaceuticals Consulting Media and Advertising Consumer Goods
MS Project SAP PeopleSoft I-Many Siebel e-Pharma

Name Douglas
Phone 303.305.9667
Email Click here to email me!
Salary Negotiable
State Colorado
Willing to Relocation? No
Recent Positions Market Dev. Consultant
GMC Software Technology
(Cust. Communications Mgmt)

Partner Sales Manager
(Printer Manufacturer)

SVP Corp. Dev.
Global Commerce Systems
(E-commerce Software)

Key Accomplishments Senior Executive adept at demonstrating business value of complex technical products and services. A strategic team builder who structures and realigns sales teams to meet business goals.

Change catalyst who creates effective new markets, opportunities and partners. Grew Professional Services revenues from $5M to $12.7M for global storage management company. Created first global channels program and first global development agreement.

Created, managed and grew the most strategic, high-impact accounts and partnerships worth $25 million to over $100 million in annual revenues.

Raised $63 million in venture capital funds for software development in leading financial services software company. In addition, negotiated and managed key business relationships which contributed 75% ($37M) of annual company revenues.
Education / Skills Post-graduate studies in finance, business and negotiations at Stanford University
Columbia College, BA, Business

Name Tim
Phone 847-875-0139
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? No
Recent Positions Cust. Operations Manager
Nokia Siemens
Arlington Hts. IL

Mgr, PM Board Repair Team
Arlington Hts. IL

Project Manager (PM)
Arlington Hts. IL

Key Accomplishments Managed 25,000 calls annually from all domestic and international customers with a call drop rate of less than 3% and a speed of answer of eight seconds. Supported post warranty tech support generating more than $250 million in revenue.

Managed Repair Business generating $50 million in post warranty revenue. Managed move of repair solution to USA from China, reducing repair cycle time from 70+ to 20 days. Managed 3rd party repair vendors covering more than 75,000 units annually.

Turned around $5 million annual loss in Fiber to the Node (FTTN) repairs by reducing cycle time from 70 to 30 days generating $2 million profit within 18 months. Designed, implemented, and oversaw management of end to end repair process.

Project managed implementation and design of a repair process for the WiMAX business, supporting more than thirty global corporate customers around the world.
Education / Skills MBA, Lake Forest Graduate School of Management Masters Certificate in Project Management, George Washington Univ.
PMP and ACP certifications from PMI Six Sigma Green Belt - Amer. Soc. of Quality (ASQ)
SKILLS: Project Management, Customer Satisfaction, Telecommunications, Management, Cross Functional Teams, Leadership
SKILLS: Problem Solving, Relationship Building, Process Improvement, Bus. Analysis, Strategic Thinking, Logistics

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Gray Hair Management, LLC, Career & Outplacement Counseling, Deerfield, IL
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