Member Profiles
Page 1 2 3 4 5 (Records Found: 23)| Name | Christina |
| Phone | 847-587-1293 |
| Click here to email me! | |
| Salary | $76K - $100K |
| State | Illinois |
| Willing to Relocation? | Yes |
| Recent Positions |
Consultant - Data Sales Verizon Wireless Schaumburg, IL (Wireless Communications) Project Manager PepsiAmericas Rolling Meadows, IL (Beverage Distribution) Technical Support Manager 3Com/US Robotics Rolling Meadows, IL (Telecommunications) |
| Key Accomplishments |
Delivered critical sales support training, boosting productivity. Implemented cost neutral recycling program. Contracted with PepsiAmericas to replace legacy equipment and disposing of legacy equipment at a net 0 cost. Established call center operation. Hired by to set up IT department for US operations with minimal budget. Sublet space, hired technical support, and installed all equipment needed to operate call center. Delivered repair services within 90 days. Updated technology, improving customer response time. Tasked with upgrading service while maintaining operations. |
| Education / Skills |
DePaul University Project Management PMI Training Illinois Benedictine University Business Management CompTIA A+, Network+, Security+ Certifications ISO 9000 Internal Auditor for 3Com, maintaining certification globally. |
| Name | Mary |
| Phone | 847-910-3232 |
| Click here to email me! | |
| Salary | Negotiable |
| State | Illinois |
| Willing to Relocation? | No |
| Recent Positions |
VP, Customer Service CrossCom National Buffalo Grove, IL (Tech Install and Service) VP, Mkt, Pricing, Contrts CrossCom National Buffalo Grove, IL (Tech Install and Service) VP Administration CrossCom National Buffalo Grove, IL (Tech Install and Service) |
| Key Accomplishments |
By improving interface with 5 key customers on the verge of leaving, and by reorganizing the management staff, retained $6.2 million in service business. Expanded technical teams, reduced staff, and reorganized functions, saving $700,000 annually. Implemented a call facilitator position, reducing average hold time for technical support to less than 5 minutes, saving more than $300,000 in labor expense annually. Improved trip resolution time by 13%, reducing average time to resolve by 3/4 of an hour, resulting in more than $1 million annualized increase in service contract margins. |
| Education / Skills |
Managing and executing organizational change, process improvement, Managing core organizational functions. Executive-level strategy collaboration, objective problem solving, customer service management B.A., Economics, Northwestern University, Evanston, IL M.B.A., Keller Graduate School of Management, Lincolnshire, IL 2003 |
| Name | Patty |
| Phone | 847-975-1166 |
| Click here to email me! | |
| Salary | Negotiable |
| State | Illinois |
| Willing to Relocation? | No |
| Recent Positions |
Marketing Consultant Advocate Healthcare Oak Lawn, IL (Health Care) Caretaker Northbrook, IL (Sick family member) Principal PrintLink Enterprises, Inc. Northbrook, IL (Marketing Communications ) |
| Key Accomplishments |
Advocate Heathcare:
Responsible for marketing direction, creative supervision and project management for fundraising initiative. Developed marketing strategy, redesigned and reorganized brochure. Caretaker for sick family member: Aggressively researched, presented findings, and convinced Dr. David Walterhouse and Children's Memorial Hospital to use an experimental drug. PrintLink Enterprises, Inc.: Involved in all aspects of running a business including client development, P&L, account management, marketing campaigns, creative strategies, vendor relations and project oversight. RPP Enterprises, Ltd: Responsible for identifying new business, developing quotations, and planning customer projects. Top salesperson in B2B saes. Opened large corporate accounts |
| Education / Skills |
University of Illinois
Urbana-Champaign, IL
Bachelor of Fine Arts Strategic, integrated, and multi-channel marketing, Branding and building corporate awareness. Creative marketing campaigns and implementation of follow through materials. Key account and project management. New business development, consultative sales orientation, Successful B2B sales, relationship builder. |
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Jack Heyden and Scott Kane are executives with over 60 years of combined experience who, in early 2000, were out of work, did not know each other and who were forced to reinvent themselves to survive in the 21st Century workforce.