Gray Hair Management

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Member Profiles

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Name Confidential
Phone 847-910-0724
Email Click here to email me!
Salary $101K - $125K
State Illinois
Willing to Relocation? Yes
Recent Positions Division Manager
Rotary International
Chicago, IL
(Non-Profit)

Manager
Shand Morahan & Co.
Chicago, IL
(Prof. Liability insurance)

Key Accomplishments Highly motivated, creative, and experienced with exceptional staff management, strategic planning, project management, research, communications, training, program development, problem-solving, budgeting, and implementation abilities.

Created, developed, and organized divisions to ensure all essential support functions are incorporated to effectively and successfully realize an organization's strategic mission, plan and goals. Effectively hire, coach, evaluate and manage staff.

Initiate and lead task forces, teams, and committees; strategic planning focused on enhancing membership development efforts, increasing diversity, improving retention and expansion; survey and research methods; e-learning; privacy; and social media.

Research and analyze trends from an international, regional, cultural, and demographic perspective. Identify trends impacting an organization's product line(s) and business, and initiate strategies and plans to enhance business opportunities.
Education / Skills MA, Psychology & Business Administration, New York University MS, Human Res. & Org. Beh., Aurora University




Name Dan
Phone 630-208-8598
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? No
Recent Positions Voice Account Manager
Polycom
Geneva, IL
(telecommunications )

Sr. Sales Manager
Nortel Networks
Schaumburg, IL
(Telecommunications)

National Accounts Rep.
IBM/Siemens/ROLM
Chicago, IL
(Telecommunications)

Key Accomplishments Over achieved quota in 10 of the last 12 years in highly competitive telecommunications industry in both direct sell and indirect channel sales roles





Education / Skills BA degree in 1979 from Illinois Benedictine College in 1979




Name Mary
Phone 847-910-3232
Email Click here to email me!
Salary Negotiable
State Illinois
Willing to Relocation? No
Recent Positions VP, Customer Service
CrossCom National
Buffalo Grove, IL
(Tech Install and Service)

VP, Mkt, Pricing, Contrts
CrossCom National
Buffalo Grove, IL
(Tech Install and Service)

VP Administration
CrossCom National
Buffalo Grove, IL
(Tech Install and Service)

Key Accomplishments By improving interface with 5 key customers on the verge of leaving, and by reorganizing the management staff, retained $6.2 million in service business.

Expanded technical teams, reduced staff, and reorganized functions, saving $700,000 annually.

Implemented a call facilitator position, reducing average hold time for technical support to less than 5 minutes, saving more than $300,000 in labor expense annually.

Improved trip resolution time by 13%, reducing average time to resolve by 3/4 of an hour, resulting in more than $1 million annualized increase in service contract margins.
Education / Skills Managing and executing organizational change, process improvement, Managing core organizational functions.
Executive-level strategy collaboration, objective problem solving, customer service management
B.A., Economics, Northwestern University, Evanston, IL
M.B.A., Keller Graduate School of Management, Lincolnshire, IL 2003

Name Mike
Phone 847-372-1389
Email Click here to email me!
Salary $126K - $150K
State Illinois
Willing to Relocation? Yes
Recent Positions Director, Program Mgmt
PSAV PRESENTATION SERVICES
Schaumburg, IL
(Tradeshow & Hotel AV)

Application Solution Mgr
COMPUTER SCIENCES CORPORATION
Annandale, VA
(IT outsourcing)

Program Manager
COMPUTER ASSOCIATES (CA)
Lisle, IL
(Software solutions)

Key Accomplishments Reduced annual salary expense $1.15 million by initiating the tracking of employee time and accountability.

Reduced annual vendor billable time $670,000 by implementing new procurement controls, access control and quality assurance.

Reduced external auditor IT exceptions 90% within 24 months by improving process documentation.

Developed and implemented first Program Management Office (PMO) to establish discipline in the IT delivery process.
Education / Skills M.A. Organizational Communications, DePaul U. 2010
B.A. Project Management, DePaul U. 2005
A.S. Computer Science, Harper C. 1986
CERTIFICATIONS ---- Project Management Professional (PMP), IT Service Management Forum Foundation (ITIL)

Name Susan
Phone 414-736-2130
Email Click here to email me!
Salary $101K - $125K
State Wisconsin
Willing to Relocation? Yes
Recent Positions Director of Media
Assurant Health
Milwaukee, WI
(Health Insurance)

Director of Marketing Inf
Assurant Health
Milwaukee, WI
(Health Insurance)

Senior Marketing Manager
Discover Financial Services
Riverwoods, IL
(Credit Card)

Key Accomplishments Resourceful, analytical, highly motivated marketing professional with extensive experience in the financial services industry. An effective communicator with leadership skills in directing, facilitating, integrating and motivating team members

Plan, direct and optimize a 12 million dollar media budget via DRTV buying strategy and lead acquisition activities for the direct to consumer channel that meet or exceed target marketing metrics including cost per lead, cost per application and cost per policy. Supported company acquisition goal of 60% increase in sales in 2009 via robust media plan. Maintain Actual to Target Cost per Issue Ratio (AE) of 100% or less on rolling 12-month basis. Positive year over year increase in brand awareness through media buy strategy.

Support company acquisition goal of 30% in sales in 2010 while maintaining profitability levels. Manage the identification and testing of new lead source opportunities for purposes of acquiring new insurance policy holders that are cost-effective and profitable. Leads are acquired using various direct marketing methods including direct response television, on-line, outbound telemarketing and direct mail. Manage media testing strategy for new and existing lead sources to continuously refine and optimize target markets via robust analyti

Education / Skills B.A., Organizational Management, Concordia University-River Forest, 1994




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